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Call us or book online in minutes, and our Braintree team will take care of the rest."}],"interactions":[]}]},"bookingUrl":{"url":"https://www.phorest.com/salon/1604salonandspa","title":"Book Now"},"allFishermanBusinessFaqQuestionGroup":{"nodes":[{"_id":109,"name":"FAQ's New 5/15/26","questions":[{"_id":1278,"text":"Who owns 1604 Salon?","mainAnswer":{"text":"1604 Salon is owned by Nicole and Danielle, both of whom began their careers at the salon and worked their way into ownership. Nicole trained at Toni and Guy Hairdressing Academy, and Danielle has been with the salon since 2004."}},{"_id":1279,"text":"How do I book an appointment?","mainAnswer":{"text":"Appointments can be booked online, by phone, or by contacting our front desk team directly. If you’re unsure what to book, we’re happy to guide you."}},{"_id":1280,"text":"I’m a new client — where should I start?","mainAnswer":{"text":"We recommend booking a consultation or selecting a “new guest” color service so we can allow enough time for a thorough consultation and customized plan."}},{"_id":1281,"text":"How should I prepare for my appointment?","mainAnswer":{"text":"We recommend arriving with clean-ish dry hair unless instructed otherwise. Inspiration photos are always welcome."}},{"_id":1282,"text":"Do you accept walk-ins?","mainAnswer":{"text":"We primarily operate by appointment to provide the best experience possible, but we occasionally have same-day availability. Feel free to call and check!"}},{"_id":1283,"text":"What if I’m not sure which service to choose?","mainAnswer":{"text":"That’s completely okay. Our team can help recommend the right service based on your hair goals, maintenance preferences, and budget."}},{"_id":1284,"text":"Do you specialize in blonding and dimensional color?","mainAnswer":{"text":"Yes — customized blonding, dimensional brunettes, lived-in color, and gray blending are some of our most requested services."}},{"_id":1285,"text":"How is pricing determined?","mainAnswer":{"text":"Pricing varies based on the stylist’s level, the amount of hair, time required, and the customization of the service."}},{"_id":1286,"text":"What is your cancellation policy?","mainAnswer":{"text":"We kindly ask for at least 24–48 hours notice for cancellations or rescheduling. Late cancellations and no-shows may be subject to a fee."}},{"_id":1287,"text":"Do you accept gratuity on credit cards?","mainAnswer":{"text":"Yes — gratuity can be left via card, cash, or digital payment methods."}},{"_id":1288,"text":"What if I don’t love my hair?","mainAnswer":{"text":"Your satisfaction is incredibly important to us. If you have concerns about your service, please contact us within 7 days so we can discuss adjustments if needed. While we do not offer refunds on services, we’re committed to making sure you feel confident in your hair."}},{"_id":1289,"text":"Do you offer refunds?","mainAnswer":{"text":"Due to the time, products, and customization involved in salon services, we do not offer refunds on services. However, if you have concerns, we encourage you to reach out so we can work toward a solution together."}},{"_id":1290,"text":"Can I return products?","mainAnswer":{"text":"Unopened retail products may be returned or exchanged within a specified timeframe. Products that have been used excessively may not qualify for return."}},{"_id":1291,"text":"What happens if I’m running late?","mainAnswer":{"text":"If you’re running behind, please give us a call. Depending on timing, we may need to adjust or reschedule your appointment to avoid impacting other guests."}},{"_id":1292,"text":"Can I bring guests or children to my appointment?","mainAnswer":{"text":"To maintain a relaxing experience for all guests and ensure safety around salon equipment and chemicals, we kindly ask that only clients receiving services attend appointments unless arranged in advance."}},{"_id":1293,"text":"How often should I book maintenance appointments?","mainAnswer":{"text":"This varies based on your hair goals and service type, but most color guests return every 6–12 weeks for maintenance and refreshing."}},{"_id":1294,"text":"Do you have parking?","mainAnswer":{"text":"Yes — complimentary parking is available directly outside the salon."}},{"_id":1295,"text":"Should I wash my hair before a color appointment?","mainAnswer":{"text":"For most color services, hair that is not freshly washed is perfectly fine. Heavy product buildup, excessive oils, or root touch-up sprays are best avoided when possible."}},{"_id":1296,"text":"Can I get a quote before booking?","mainAnswer":{"text":"Because every guest’s hair history, density, and goals are different, exact pricing is difficult to provide without a consultation. We’re always happy to provide estimated ranges whenever possible."}},{"_id":1297,"text":"What makes 1604 Salon different from other salons in Braintree?","mainAnswer":{"text":"At 1604 Salon, every visit is personal — from the warm welcome and complimentary coffee or tea to the expert, one-on-one attention from your stylist. Our cozy-chic space and experienced team make it easy to relax and leave feeling radiant."}}]}]}},"pageContext":{"faqPageId":37043,"isFaqPage":true,"templateProps":{}}},
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